Terms and Conditions

1. Scope

These Terms and Conditions apply to all contracts concluded via the Lessonator platform between the

Step-Byte-Service GmbH
Bundesallee 86/89
12161 Berlin
Deutschland
(hereinafter referred to as “Provider” or “we”)

and their users (hereinafter referred to as “customers”).

a) Lessonator is a web-based course development tool (SaaS) that can be accessed at www.lessonator.com and https://app.lessonator.com. The offer is aimed at both consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB).

Information on representation rights can be found at https://www.lessonator.com/impressum. Contact details can be found here: https://www.lessonator.com/kontakt.

We define the meaning of the terms used below in advance:

By users, we mean

• Lessonator members have a paid monthly or annual subscription with access to all the features of your subscription, and
• Members who do not have a paid subscription but whose account is active.

Registration: Registration takes place at https://www.lessonator.com. Lessonator content is only available via the Lessonator app (https://app.lessonator.com). Personal details such as your name, address, and individual email address are required for this.

b) Lessonator provides a web-based course development tool (SaaS) (hereinafter referred to as “Platform”).

c) These General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contractual relationships between Lessonator and users, as well as to the use of the Lessonator websites. The terms “Lessonator service,” “our service,” or “the service” refer to the services offered by Lessonator and all content and software associated with our service.

d) Only the General Terms and Conditions of Lessonator apply. We do not recognize any conflicting and/or deviating terms and conditions unless we expressly agree to alternative terms in writing. Other agreements and arrangements must be made in writing.

f) The contract language is exclusively German or English.

g) We would like to point out that separate agreements or terms and conditions from Lessonator may apply to certain services (e.g., for Lessonator school licenses). Such separate agreements or terms and conditions take precedence over these Terms and Conditions.

2. Scope of services

a) With Lessonator, the provider offers a web-based tool for creating digital learning content. Customers can log in to create, edit, and export interactive courses in their browser.

b) Descriptions of the scope of functions as well as statements and explanations by Lessonator in media, advertising materials, websites, and documentation are to be understood exclusively as descriptions of the nature of the product and not as a guarantee or assurance of a particular characteristic.

3. Registration & conclusion of contract

a) Registration takes place via our online shop (WooCommerce).

b) Use of the Lessonator service is subject to a fee. The tariff conditions are set out in the price and service provisions for the selected product communicated upon conclusion of the contract or in a separate agreement. There is no entitlement to conclusion of the contract.

c) A legally binding contract is concluded upon completion of the order process and acceptance of these Terms and Conditions. In the case of free trial accounts, the contract becomes effective upon completion of registration.

d) The contract details will be stored in compliance with the DSGVO and the term of the contract will commence.

e) The user guarantees the accuracy and completeness of the information required for the conclusion of the contract. Any changes to this information must be communicated to Lessonator immediately or made online in the profile.

4. Prices, payment & term

a) The current prices displayed at the time of ordering apply. Unless otherwise stated, all prices are total prices including the applicable statutory sales tax (VAT).

• Monthly subscriptions are automatically renewed for another month unless canceled before expiration.
• Annual subscriptions are renewed for another year after the first month, but can be canceled at any time at the end of the current month.
• The free trial period ends automatically after 30 days. There is no automatic renewal or payment obligation.

b) Unless otherwise agreed, payments shall be made without any deductions, discounts, or other reductions.

c) When using financial institutions and other payment service providers, the terms and conditions and privacy policies of the payment service providers must also be observed. This is particularly important because the provision of payment methods or the payment process may also depend on agreements between the user and financial institutions and payment service providers (e.g., agreed spending limits, location-restricted payment options, verification procedures, etc.).

d) The user shall ensure that the necessary conditions for successful payment using the selected payment method are met. This includes, in particular, sufficient funds in bank and other payment accounts, registration, authentication, and authorization with payment services, as well as confirmation of transactions.

e) Lessonator currently offers the following payment option:

• Credit card
• PayPal
• Stripe

Lessonator reserves the right to expand or restrict payment options.

f) Payment methods can be updated at any time on the Lessonator platform via the “Account” page. Lessonator may also update payment methods itself using data received from payment service providers.

g) If Lessonator or its authorized payment service providers are unable to collect a payment via the SEPA procedure for reasons attributable to the user, the user shall bear the costs incurred by Lessonator as a result (in particular bank charges).

h) Invoices are saved in the member account.

i) Lessonator is entitled to block an account or access to content in the event of late payment. The obligation to pay usage fees owed remains unaffected.

5. Availability & Maintenance

Lessonator is available within the scope of technical and operational possibilities. Maintenance, updates, or disruptions may occur from time to time. There is no entitlement to a specific minimum availability.

6. User obligations:

Customers undertake to:

• not to upload or process any illegal, racist, offensive, or copyrighted content without authorization
• Treat access data confidentially and do not disclose it to others
• Do not use automated tools or malware

7. Rights to content

The content created by users remains entirely theirs. They may also reuse the content commercially (e.g., on other platforms).

Lessonator also provides its own templates and content, which may be used within the scope of the user license but may not be distributed separately.

7a. Scope of use and prohibited use

1. The use of Lessonator is intended exclusively for registered users. It is not permitted to pass on access data to third parties or to make the tool available to third parties for a fee or free of charge—unless this has been expressly agreed in a contract (e.g., via multi-user licenses).
2. The content, templates, designs, and system functions of Lessonator may not be copied, reproduced, published, sold, licensed, or made available to third parties unless this is part of the intended function (e.g., export of courses created by the user).
3. It is prohibited to use the service in an abusive manner, in particular:
   1. Circumventing or deactivating copy protection mechanisms, technical protection measures, or access restrictions
   2. Decompiling, reverse engineering, or disassembling software or source code from Lessonator
   3. to access the system automatically (bots, scrapers, crawlers, etc.)
   4. Uploading or transmitting malware, viruses, or other destructive code
   5. Posting content that is illegal or infringes on the rights of third parties
4. In the event of a violation of these provisions, we reserve the right to block or terminate the account and/or take legal action.
5. The account holder is responsible for all activities that occur under his/her access, unless unauthorized use has been reported to us immediately.

8. Warranty, liability

a) For consumers pursuant to Section 13 of the German Civil Code (BGB) (see Section 4a), statutory liability for defects applies.

b) Lessonator shall only be liable, regardless of the legal basis, to the following extent:

• Lessonator shall be liable without limitation for damages resulting from injury to life, limb, or health, for claims under the Product Liability Act, and for intentional or grossly negligent breaches of duty.
• Lessonator shall be liable, limited to compensation for foreseeable damage typical for this type of contract, for such damage resulting from a slightly negligent breach of essential contractual obligations. These are obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations). In other cases, liability for slight negligence is excluded to the extent permitted by law.
• Insofar as liability is excluded or limited, this also applies to the personal liability of the seller’s partners, employees, representatives, and vicarious agents.

9. Notice and Termination of Contract

a) Customers can cancel their subscription at any time via their customer account. The cancellation periods depend on the selected tariff (see point 4).

b) After termination of the contract, user data will be stored in accordance with statutory retention periods and then deleted.

c) The right of both parties to terminate the contract for good cause remains unaffected. Upon termination of the contract due to extraordinary termination, Lessonator is entitled to immediately block access to Lessonator and close the membership account.

10. Privacy policy

The privacy policy at lessonator.com/datenschutz provides information about the processing of personal data in connection with the use of Lessonator.

11. Right of withdrawal for consumers

Consumers generally have the right to withdraw from the contract within fourteen days without giving reasons.

Exception for digital content:
If customers expressly agree during the ordering process that the use of Lessonator should begin immediately after conclusion of the contract and acknowledge that they thereby lose their right of withdrawal, the right of withdrawal expires at the start of use (§ 356 (5) BGB).

This consent is obtained by means of a separate declaration at the end of the ordering process.

Cancellation policy (for consumers)

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Step-Byte-Service GmbH
Bundesallee 86/89
12161 Berlin
E-mail: info@lessonator.com
Telephone: +49 (30) 85076720

by means of a clear statement (e.g., by email or letter) of your decision to withdraw from this contract.

You can use the sample withdrawal form below, but this is not mandatory.

Consequences of withdrawal
If you withdraw from this contract, we will refund all payments we have received from you within fourteen days of receiving notification of your withdrawal.

We will use the same payment method for this refund that you used for the original transaction.

Exclusion or premature expiry of the right of withdrawal

Your right of withdrawal expires prematurely if:

• You have expressly agreed that the contract will be performed before the end of the withdrawal period, and
• You have taken note that by giving this consent, you lose your right of withdrawal.

This consent is obtained during the ordering process.

Cancellation form

To:

Step-Byte-Service GmbH
Bundesallee 86/89
12161 Berlin
E-Mail: info@lessonator.com

I/we hereby revoke the contract concluded by me/us for the use of the Lessonator online platform.

— Ordered on: _____ / Received on: _____
— Name of consumer(s): _____
— Address of consumer(s): _____
— Signature (only for paper notifications):
— Date:

12. Dispute resolution

We are not legally obliged to participate in dispute resolution proceedings before a consumer arbitration board and do not commit ourselves to doing so. However, we are obliged to provide the following information: The European Commission provides a platform for online dispute resolution, which can be accessed at http://ec.europa.eu/consumers/odr/.

13. Place of jurisdiction & choice of law

German law applies to all disputes. The place of jurisdiction for entrepreneurs is Berlin. For consumers, the statutory provisions apply.

14. Final provision

a) The user agrees that communication—including in contractual matters—may take place via email. The user undertakes to always keep a current email address on file in his/her account. Lessonator’s email address can be found in the legal notice.

b) For contracts with consumers (§ 13 BGB), the law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods, unless this conflicts with mandatory provisions of the law of the country in which the consumer has his or her habitual residence (in particular consumer protection regulations).

As of: July 2025