Support

No problem! Click on “Forgot your password?” on the login page.
Enter your registered email address and you will receive a link to reset your password via email.
Tip: Check your spam folder as well.

• Ensure that you have entered the correct email address.

• Wait a few minutes—sometimes it takes a while.

• Please check your mailbox’s spam/junk folder.

Gehe nach dem Login oben rechts auf dein Account → Kontodetails → Passwort ändern.
Du kannst dort ein neues Passwort vergeben.

After logging in, go to Account → Account details in the top right corner.
There you can change your email address.

Please check:

• Is Caps Lock enabled?

• Did you register with the correct email address?

• Reset your password once (https://www.lessonator.com/account/lost-password/) and try again.

• If it still doesn’t work → Contact Support. https://www.lessonator.com/support/

Lessonator is particularly suitable for companies and teams that want to create digital learning content quickly, easily, and without technical hurdles—especially e-learning courses, interactive training, or onboarding materials.

In addition, Lessonator is also ideal for individuals such as freelance trainers, coaches, or subject matter experts who want to share their knowledge in a structured and interactive way—without any prior knowledge of didactics, design, or programming.

Thanks to the intuitive user interface and cloud-based operation, even individual users can create, share, and evaluate professional learning content—whether for internal training, online courses, or their own continuing education offerings.

Lessonator is a browser-based authoring tool that allows users without technical knowledge to create interactive learning content. It is operated via drag & drop using an intuitive interface.

How it works:

1. Create course: Create new project and select template

2. Add content: Insert text, images, videos, audio, interactive elements (such as drag & drop or multiple choice).

3. Publish: Embed the course in a website or export it as a SCORM/xAPI file—e.g., for an LMS.

The content can be updated at any time, created in multiple languages, and used on all devices—from smartphones to desktops.

No. Lessonator is a completely browser-based application—you don’t need to install any software.

You can access the tool directly through your web browser (e.g., Chrome, Firefox, or Edge) to create, edit, and publish courses—regardless of your operating system.

That means:

• No download

• No manual updates required

• Access from anywhere, even when working from home or on the go

All you need is internet access and a Lessonator account.

Lessonator is cloud-based and runs directly in your web browser, so you can use it on almost any device that supports a modern browser.

Supported devices:

• PC & Laptop (Windows, macOS, Linux)

• Tablet (e. g. iPad, Android tablet)

• Chromebooks

• Also restricted on smartphones (for previewing, not for content creation)

Note:

• Course creation works best on a laptop or desktop PC, as the layout handling is more convenient there.

• The courses themselves are responsive, meaning learners can complete them on any device, including mobile smartphones.

All you need is a current web browser such as Chrome, Firefox, Safari, or Edge—no installation necessary.

Yes, Lessonator supports a wide range of interactive learning content.

You can design your courses with various interactive elements, e.g.:

• Multiple-choice and single-choice questions

• Drag & Drop Tasks

• Free text answers

• Image and video integrations

• Quizzes and tests

• Feedback and evaluation elements

These interactions make learning varied and encourage active participation by learners.

This means that content is not only consumed passively, but learners can directly apply and test their knowledge.

Lessonator offers various pricing models tailored to the needs and size of your team.

There is a free trial version with limited features, ideal for trying out and for small projects.

The Basic package is ideal for smaller projects and allows up to 10 courses with export functions. For larger companies, there is the Pro package with unlimited courses and expanded storage space. All plans include the most important modules and functions, with annual subscriptions often being more attractively priced.

For detailed information on current prices and packages, we recommend visiting the Lessonator price page.

Yes, Lessonator offers a free trial version with limited features.
You can book the trial version directly on the following page: Lessonator price page.

Yes, you can cancel your Lessonator subscription at any time. To cancel your subscription, log in and go to the top right corner and select Account → My subscription.

Yes. Lessonator processes all personal data in accordance with the EU’s General Data Protection Regulation (DSGVO). This applies to both user accounts and course data.

All data is stored in secure, certified data centers within the EU. External providers (e.g., hosting) are contractually obligated to comply with the GDPR.

No—no personal data will be passed on to third parties without consent.
Exceptions are service providers who work on behalf of Lessonator (e.g., hosting).

If you need help or have any questions, you can contact the Lessonator team via our contact form: https://www.lessonator.com/support/